Privacy Policy
Last updated: November 4, 2025
1. Introduction
SimpleSilence ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at silencealarm.com.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address
- Password (stored securely using hashing)
- Optional display name
2.2 Monitoring Data
When you use our monitoring service, we collect:
- Stream URLs and configuration settings
- Monitoring check results and audio analysis data
- Alert preferences and notification settings
- Historical check data and statistics
2.3 Usage Data
We automatically collect information about how you use our service, including:
- Log data (IP address, browser type, access times)
- Device information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our monitoring service
- Process your monitoring requests and deliver alerts
- Improve and optimize our service
- Communicate with you about your account and service updates
- Send you important notifications and support messages
- Comply with legal obligations
4. Data Storage and Security
We use industry-standard security measures to protect your data, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing
- Regular security audits
- Access controls and authentication
Your data is stored on secure servers. While we implement security measures, no method of transmission over the Internet is 100% secure.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist us in operating our service (under strict confidentiality agreements)
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of certain communications
- Close your account at any time
7. Cookies
We use cookies and similar technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings.
8. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
9. Data Retention
We retain your data for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@silencealarm.com
Website: Contact Form